Wessex Regulated Industry Sites
In the Wessex (WSX) area, we regulate a large number of permitted sites, including factories, mines, landfills and agricultural producers. We regularly receive enquiries about our work - this page will highlight the sites that we we receive the highest level of interest for. You will find site information, frequently asked questions and answers regarding our work, inspection updates and latest news. If you are interested in a site not given here, please email our customer and enquires team.
Regulation of Waste Sites
This page also sets out how we respond to odour reports and how we use our regulatory powers to ensure operators bring waste sites back into compliance where permit conditions are not being met.
You can find the latest updates on our response to odour from Lower Compton Landfill, Calne and Northacre MBT facility, Westbury in our newsfeed.
You can find out more about our role as a regulator here.
Environment Agency Staff inspecting the progress of permanent capping works at the Lower Compton Hills waste site - June 2026Construction Projects
There are two major construction projects in Wessex :
Hinkley Point C
To find out more about this project, please visit our dedicated Gov.uk website at: Hinkley Point: nuclear regulation - GOV.UK
For questions relating to this project, please email our nuclear team directly at: nuclear@environment-agency.gov.uk
- Gravity – Agratas, Battery Gigacentre, Bridgwater
More information on this site is available in our information bar on this page.
Get involved
If you experience any issues relating to any of these sites, or sites not listed on this page, please call our pollution hotline on 0800 80 70 60. Use this link to find out more about how to report an environmental issue.
In the Wessex (WSX) area, we regulate a large number of permitted sites, including factories, mines, landfills and agricultural producers. We regularly receive enquiries about our work - this page will highlight the sites that we we receive the highest level of interest for. You will find site information, frequently asked questions and answers regarding our work, inspection updates and latest news. If you are interested in a site not given here, please email our customer and enquires team.
Regulation of Waste Sites
This page also sets out how we respond to odour reports and how we use our regulatory powers to ensure operators bring waste sites back into compliance where permit conditions are not being met.
You can find the latest updates on our response to odour from Lower Compton Landfill, Calne and Northacre MBT facility, Westbury in our newsfeed.
You can find out more about our role as a regulator here.
Environment Agency Staff inspecting the progress of permanent capping works at the Lower Compton Hills waste site - June 2026Construction Projects
There are two major construction projects in Wessex :
Hinkley Point C
To find out more about this project, please visit our dedicated Gov.uk website at: Hinkley Point: nuclear regulation - GOV.UK
For questions relating to this project, please email our nuclear team directly at: nuclear@environment-agency.gov.uk
- Gravity – Agratas, Battery Gigacentre, Bridgwater
More information on this site is available in our information bar on this page.
Get involved
If you experience any issues relating to any of these sites, or sites not listed on this page, please call our pollution hotline on 0800 80 70 60. Use this link to find out more about how to report an environmental issue.
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Community update: Action being taken at the Hills Waste site, Westbury
We know many people in Westbury and the surrounding area continue to have concerns about activities at the Hills Waste site and the impact these may have on the local community.
The Environment Agency is continuing to regulate the site and take action to ensure it is operated in line with the requirements of its environmental permit. Protecting people and the environment remains our priority, and we are working closely with Hills Waste Solutions to understand and address any issues identified.
Hills Waste Solutions have indicated that in the future they may change from the current Mechanical Biological Treatment (MBT) activity to a waste transfer activity.
In our experience, waste transfer stations that are appropriately designed and managed, and where waste remains on site for only short periods (typically less than 48 hours), are not normally associated with significant odour impacts beyond the site boundary. Any future proposal would be assessed for the site and the requirements of the environmental permitting regime.
What action are we taking?
As part of our ongoing regulation of the site, we have issued Hills Waste Solutions with a Regulation 61 Information Notice.
A Regulation 61 Notice is a formal legal tool that requires an operator to provide specific information to the Environment Agency.
This forms part of our wider assessment of the site's performance and will help us determine what further improvements or regulatory actions are necessary.
Alongside this, our officers continue to carry out inspections, review site operations and assess information gathered through our regulatory activity.
Why is this important?
We understand that local people want reassurance that concerns relating to the site are being taken seriously.
The information requested through the Regulation 61 Notice will provide us with the detail that we need to assess future activities at the site and whether they are likely to be carried out in accordance with the environmental permit.
Where improvements are needed, we will ensure they are carried out. Where appropriate, we will use our regulatory powers to secure the necessary changes.
Our role
The Environment Agency regulates waste sites to help protect people and the environment.
Our role is to ensure operators comply with the conditions of their environmental permits and to take appropriate action where standards are not met.
We recognise the value of information shared by residents and local stakeholders. Reports from the community can help us understand local impacts and support our ongoing regulatory work.
What happens next?
Hills Waste Solutions must provide the information requested within the timescales set out in the notice.
Once we receive and review this information, we will assess what further action is required. We will continue to monitor the site closely and undertake inspections and where identified require the operator to carry out additional measures to minimise odour.
We remain committed to keeping the community informed and will provide further updates as our work progresses.
We know many people in Westbury and the surrounding area continue to have concerns about activities at the Hills Waste site and the impact these may have on the local community.
The Environment Agency is continuing to regulate the site and take action to ensure it is operated in line with the requirements of its environmental permit. Protecting people and the environment remains our priority, and we are working closely with Hills Waste Solutions to understand and address any issues identified.
Hills Waste Solutions have indicated that in the future they may change from the current Mechanical Biological Treatment (MBT) activity to a waste transfer activity.
In our experience, waste transfer stations that are appropriately designed and managed, and where waste remains on site for only short periods (typically less than 48 hours), are not normally associated with significant odour impacts beyond the site boundary. Any future proposal would be assessed for the site and the requirements of the environmental permitting regime.
What action are we taking?
As part of our ongoing regulation of the site, we have issued Hills Waste Solutions with a Regulation 61 Information Notice.
A Regulation 61 Notice is a formal legal tool that requires an operator to provide specific information to the Environment Agency.
This forms part of our wider assessment of the site's performance and will help us determine what further improvements or regulatory actions are necessary.
Alongside this, our officers continue to carry out inspections, review site operations and assess information gathered through our regulatory activity.
Why is this important?
We understand that local people want reassurance that concerns relating to the site are being taken seriously.
The information requested through the Regulation 61 Notice will provide us with the detail that we need to assess future activities at the site and whether they are likely to be carried out in accordance with the environmental permit.
Where improvements are needed, we will ensure they are carried out. Where appropriate, we will use our regulatory powers to secure the necessary changes.
Our role
The Environment Agency regulates waste sites to help protect people and the environment.
Our role is to ensure operators comply with the conditions of their environmental permits and to take appropriate action where standards are not met.
We recognise the value of information shared by residents and local stakeholders. Reports from the community can help us understand local impacts and support our ongoing regulatory work.
What happens next?
Hills Waste Solutions must provide the information requested within the timescales set out in the notice.
Once we receive and review this information, we will assess what further action is required. We will continue to monitor the site closely and undertake inspections and where identified require the operator to carry out additional measures to minimise odour.
We remain committed to keeping the community informed and will provide further updates as our work progresses.
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Portland Powerfuel Permit Variation
Powerfuel Portland Limited Variation application number: EPR/AP3304SZ/V002
VARIATION TO PERMIT EPR/AP3304SZ - Issued 12 October 2026
Since publishing our minded-to decision and consulting on the draft permit and draft decision document, we have carefully reviewed all the comments and information submitted to us.
We have considered all representations received and assessed whether any new information has been provided that would cause us to reconsider our decision. Having completed this review, we have not identified any new evidence or issues that would change our assessment of the application.
We therefore remain satisfied that the application meets the requirements of the Environmental Permitting Regulations and that the activity can be operated without causing significant pollution of the environment or harm to human health. We will now proceed to issue the permit variation.
We would like to thank everyone who took the time to provide comments during the consultation process. All comments received have been carefully considered as part of our decision-making process.
The varied permit and associated decision document can be found at the following links:
DT5 1PP, Portland Powerfuel Limited: variation notice issued - EPR/AP3304SZ/V002 - GOV.UK
For more general information about our permitting process please see
www.gov.uk/topic/environmental-management/environmental-permits
Powerfuel Portland Limited Variation application number: EPR/AP3304SZ/V002
VARIATION TO PERMIT EPR/AP3304SZ - Issued 12 October 2026
Since publishing our minded-to decision and consulting on the draft permit and draft decision document, we have carefully reviewed all the comments and information submitted to us.
We have considered all representations received and assessed whether any new information has been provided that would cause us to reconsider our decision. Having completed this review, we have not identified any new evidence or issues that would change our assessment of the application.
We therefore remain satisfied that the application meets the requirements of the Environmental Permitting Regulations and that the activity can be operated without causing significant pollution of the environment or harm to human health. We will now proceed to issue the permit variation.
We would like to thank everyone who took the time to provide comments during the consultation process. All comments received have been carefully considered as part of our decision-making process.
The varied permit and associated decision document can be found at the following links:
DT5 1PP, Portland Powerfuel Limited: variation notice issued - EPR/AP3304SZ/V002 - GOV.UK
For more general information about our permitting process please see
www.gov.uk/topic/environmental-management/environmental-permits
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Westbury update 02 October 2026
Environment Agency officers, Wiltshire Council and Parish and local councillors attended the Northacre Resource Recovery Centre liaison committee meeting on Tuesday 29 September chaired by Hills Waste Solutions Limited. At the meeting plans were announced to change operations at the site to a Waste Transfer Station.
Hills Waste Solutions Ltd have also confirmed that odour neutralization units have now been installed inside the waste treatment building. However, these are not yet fully operational. We will assess the effectiveness of this measure over the coming weeks. We will continue to review any further odour complaints in conjunction with the findings from our odour monitoring to determine whether this additional measure is delivering the anticipated improvement.
As part of our odour monitoring, we have been using a handheld hydrogen sulphide analyser. This has not detected any hydrogen sulphide in the local area.
Environment Agency officers, Wiltshire Council and Parish and local councillors attended the Northacre Resource Recovery Centre liaison committee meeting on Tuesday 29 September chaired by Hills Waste Solutions Limited. At the meeting plans were announced to change operations at the site to a Waste Transfer Station.
Hills Waste Solutions Ltd have also confirmed that odour neutralization units have now been installed inside the waste treatment building. However, these are not yet fully operational. We will assess the effectiveness of this measure over the coming weeks. We will continue to review any further odour complaints in conjunction with the findings from our odour monitoring to determine whether this additional measure is delivering the anticipated improvement.
As part of our odour monitoring, we have been using a handheld hydrogen sulphide analyser. This has not detected any hydrogen sulphide in the local area.
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Calne monitoring update 24 September 2026
Between 3 and 26 August the Environment Agency carried out daily odour monitoring to understand whether the engineering work completed in July has been effective.
Through the first three weeks of August, we continued to see high numbers of reports, and officers found landfill gas odour in residential areas. Although this was rated as very faint to faint intensity it was offensive and pervasive in calm, cool conditions.
Assessment of site monitoring data over the same period has identified periods of low/no suction pressure at the gas engine compound, and corresponding downtime. The cause has been identified as filter blockages in the gas lines. Infinis, the company responsible for the gas engines and maintenance of the gas field, are working to establish the root cause. After this issue was identified, preventative maintenance checks were increased, and normal operation was re-established on 21 August.
We believe the supply interruptions are likely to have increased fugitive emissions from Lower Compton landfill, so we extended our enhanced monitoring period to account for this. Odour reports have since reduced and have stayed low through September (14 reports received to date). In part, this will be due to the change in wind direction; we will carry out monitoring in less favourable conditions to assess the effectiveness of the controls on site.
We continue to monitor progress on site. Our surveys have found the recent permanent capping work is effectively minimising emissions from the western half off cell 26D. Point source emissions have been noted around temporary infrastructure in the eastern half of the cell; although this is to be expected, we are requiring Hills to review their monitoring and remediation methods to ensure these are minimised.
Our Air Quality monitoring team have now produced a second report using data gathered up to 6 August by our mobile monitoring facility in Calne. The full report and summary depending on how you view this update can be found by scrolling down ( if accessing from a mobile device) or to the right if viewing via website. The two documents are entitled : UKSA Lower Compton Landfill PHRA Summary and UKHSA Full PHRA for Lower Compton Landfill.

The latest UKHSA risk assessment concludes there are no exceedances of relevant health guidance values. Although peak concentrations of hydrogen sulphide have reduced since March 2026, the data shows periods where the concentration is above the WHO guideline value for odour annoyance, indicating further work may be needed to achieve permit compliance
Between 3 and 26 August the Environment Agency carried out daily odour monitoring to understand whether the engineering work completed in July has been effective.
Through the first three weeks of August, we continued to see high numbers of reports, and officers found landfill gas odour in residential areas. Although this was rated as very faint to faint intensity it was offensive and pervasive in calm, cool conditions.
Assessment of site monitoring data over the same period has identified periods of low/no suction pressure at the gas engine compound, and corresponding downtime. The cause has been identified as filter blockages in the gas lines. Infinis, the company responsible for the gas engines and maintenance of the gas field, are working to establish the root cause. After this issue was identified, preventative maintenance checks were increased, and normal operation was re-established on 21 August.
We believe the supply interruptions are likely to have increased fugitive emissions from Lower Compton landfill, so we extended our enhanced monitoring period to account for this. Odour reports have since reduced and have stayed low through September (14 reports received to date). In part, this will be due to the change in wind direction; we will carry out monitoring in less favourable conditions to assess the effectiveness of the controls on site.
We continue to monitor progress on site. Our surveys have found the recent permanent capping work is effectively minimising emissions from the western half off cell 26D. Point source emissions have been noted around temporary infrastructure in the eastern half of the cell; although this is to be expected, we are requiring Hills to review their monitoring and remediation methods to ensure these are minimised.
Our Air Quality monitoring team have now produced a second report using data gathered up to 6 August by our mobile monitoring facility in Calne. The full report and summary depending on how you view this update can be found by scrolling down ( if accessing from a mobile device) or to the right if viewing via website. The two documents are entitled : UKSA Lower Compton Landfill PHRA Summary and UKHSA Full PHRA for Lower Compton Landfill.

The latest UKHSA risk assessment concludes there are no exceedances of relevant health guidance values. Although peak concentrations of hydrogen sulphide have reduced since March 2026, the data shows periods where the concentration is above the WHO guideline value for odour annoyance, indicating further work may be needed to achieve permit compliance
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Calne Monitoring Update 21 August 2026
Environment Agency officers have continued to monitor for odour in the community, carrying out 24 odour rounds between 3 and 17 August as part of our enhanced monitoring program.
In certain conditions, we found that odour from Lower Compton landfill is still pervasive and although we are substantiating odour at low levels of intensity, further action is needed to minimise odour.
During our most recent inspection of the landfill site on 20 August, we identified several fugitive emission points around temporary gas infrastructure in the eastern half of cell 26D, and Hills are now taking action to resolve these. The recent permanent capping, covering the western half of cell 26D, has reduced odourous emissions from this area.
We are assessing the data we have collected along with data from the gas field and gas engines to determine what further action is required and will continue to monitor odour in the community through August.
We are producing a further air quality assessment based on the data collected from our Mobile Monitoring Facility at Priestly Primary School, covering the period from October 2025 to August 2026. Once complete, we will share this with the UKHSA. Our report and the UKHSA public health risk assessment will be made available on these pages.
We will provide a further update on our monitoring findings and any actions taken by Hills in the next update.
Environment Agency officers have continued to monitor for odour in the community, carrying out 24 odour rounds between 3 and 17 August as part of our enhanced monitoring program.
In certain conditions, we found that odour from Lower Compton landfill is still pervasive and although we are substantiating odour at low levels of intensity, further action is needed to minimise odour.
During our most recent inspection of the landfill site on 20 August, we identified several fugitive emission points around temporary gas infrastructure in the eastern half of cell 26D, and Hills are now taking action to resolve these. The recent permanent capping, covering the western half of cell 26D, has reduced odourous emissions from this area.
We are assessing the data we have collected along with data from the gas field and gas engines to determine what further action is required and will continue to monitor odour in the community through August.
We are producing a further air quality assessment based on the data collected from our Mobile Monitoring Facility at Priestly Primary School, covering the period from October 2025 to August 2026. Once complete, we will share this with the UKHSA. Our report and the UKHSA public health risk assessment will be made available on these pages.
We will provide a further update on our monitoring findings and any actions taken by Hills in the next update.
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Westbury odour community drop in event 17 08 2026
Thank you to all those residents and members of the public who attended the community drop in event on Monday. Staff from the Environment Agency were on hand to answer questions and listen to concerns. Wiltshire Council shared two handouts at the event. These handouts and an update from The Environment Agency can be viewed in the side bar if viewing on the web. If viewing on a mobile please scroll down past the news feed for further details.
Thank you to all those residents and members of the public who attended the community drop in event on Monday. Staff from the Environment Agency were on hand to answer questions and listen to concerns. Wiltshire Council shared two handouts at the event. These handouts and an update from The Environment Agency can be viewed in the side bar if viewing on the web. If viewing on a mobile please scroll down past the news feed for further details.
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Westbury 13 Aug 26: Update & Community Odour Drop-in Reminder
We continue to identify unacceptable levels of odour beyond the boundary of the Northacre MBT facility, Westbury. We recognise the significant impact this is having on residents and understand the frustration caused by these ongoing odour issues.
Last week, we engaged with the site operator, Hills Waste Solutions and Wiltshire Council to reduce odour emissions from the site. We have required the operator to implement additional measures to reduce the impact of operations on the surrounding community. As an immediate step, we have required a reduction in the maximum quantity of waste accepted at the facility from 300 tonnes per day to 215 tonnes per day. We consider this restriction necessary to help reduce odour emissions while further operational improvements are implemented and assessed.
Wiltshire Council has a statutory responsibility to collect household waste across the county. This decision has therefore been taken following discussions with Wiltshire Council to ensure the greatest possible reduction in odour impacts to residents of Westbury while minimising disruption to essential public services. Due to the location of the facility and the logistics of Wiltshire Council's waste management network, it is not currently feasible to divert greater quantities of waste away from the site without creating a substantial risk of disruption to household waste collections and the accumulation of waste elsewhere in the county.
We want to reassure residents that this reduction is not the limit of our regulatory response. If the measures currently being implemented do not deliver a sufficient improvement in odour conditions, we will not hesitate to require further reductions in waste inputs and consider additional regulatory action where appropriate.
Alongside the reduction in waste tonnages, Hills Waste Solutions is carrying out further improvements within the facility. These include enhancements to deodorising systems and the installation of additional localised odour extraction measures designed to reduce emissions arising from site operations.
We will continue to closely monitor conditions at and around the site to assess the effectiveness of the measures. If odour impacts do not reduce sufficiently, we will ask Wiltshire Council to consider further actions to maintain household waste collection services while enabling additional reductions in waste tonnages received at the site
We would like to remind residents that next week, we are supporting Wiltshire Council with a community drop-in on Mon 17 Aug 26 (further details below), where we invite you to come and discuss the ongoing odour issues relating to the Northacre MBT facility with representatives from the organisations involved.
The Environment Agency remains committed to protecting people and the environment. We will continue to work with Hills Waste Solutions, Wiltshire Council and other relevant organisations to secure lasting improvements and reduce the impact on the local community.
Community Drop-in Event 17 August 2026
Westbury: Northacre MBT Odour Response Drop-in Event
Date: 17 August 2026
Time: 5:30pm-7:30pm (drop in anytime)
Location: The Laverton, 10 Bratton Rd, Westbury, BA13 3ENRepresentatives from multiple agencies will be available to answer questions and provide information:
Environment Agency - Site regulation and odour monitoring. Contact: wessexenquiries@environment-agency.gov.uk
Wiltshire Council – Responsible for Environmental Health and statutory nuisance investigations. Wiltshire Council is also the Waste Disposal Authority and is responsible for the management of contracts relating to the treatment of local authority waste, including waste delivered to the Northacre Resource Recovery Centre. For more information: www.wiltshire.gov.uk/article/1833/Smells-and-odours(External link)
Health concerns, medical advice and Public Health issues – Wiltshire Council advise if you have any concerns about your health, please contact your GP or NHS 111 for individual medical advice in the first instance. If you have any further public health-related queries, you can email Wiltshire Council Public Health at publichealth@wiltshire.gov.uk, who can help direct your query to the most appropriate organisation for a response.
Hills Waste Solutions – Site operations. Contact: www.hills-group.co.uk/contact-us/
We continue to identify unacceptable levels of odour beyond the boundary of the Northacre MBT facility, Westbury. We recognise the significant impact this is having on residents and understand the frustration caused by these ongoing odour issues.
Last week, we engaged with the site operator, Hills Waste Solutions and Wiltshire Council to reduce odour emissions from the site. We have required the operator to implement additional measures to reduce the impact of operations on the surrounding community. As an immediate step, we have required a reduction in the maximum quantity of waste accepted at the facility from 300 tonnes per day to 215 tonnes per day. We consider this restriction necessary to help reduce odour emissions while further operational improvements are implemented and assessed.
Wiltshire Council has a statutory responsibility to collect household waste across the county. This decision has therefore been taken following discussions with Wiltshire Council to ensure the greatest possible reduction in odour impacts to residents of Westbury while minimising disruption to essential public services. Due to the location of the facility and the logistics of Wiltshire Council's waste management network, it is not currently feasible to divert greater quantities of waste away from the site without creating a substantial risk of disruption to household waste collections and the accumulation of waste elsewhere in the county.
We want to reassure residents that this reduction is not the limit of our regulatory response. If the measures currently being implemented do not deliver a sufficient improvement in odour conditions, we will not hesitate to require further reductions in waste inputs and consider additional regulatory action where appropriate.
Alongside the reduction in waste tonnages, Hills Waste Solutions is carrying out further improvements within the facility. These include enhancements to deodorising systems and the installation of additional localised odour extraction measures designed to reduce emissions arising from site operations.
We will continue to closely monitor conditions at and around the site to assess the effectiveness of the measures. If odour impacts do not reduce sufficiently, we will ask Wiltshire Council to consider further actions to maintain household waste collection services while enabling additional reductions in waste tonnages received at the site
We would like to remind residents that next week, we are supporting Wiltshire Council with a community drop-in on Mon 17 Aug 26 (further details below), where we invite you to come and discuss the ongoing odour issues relating to the Northacre MBT facility with representatives from the organisations involved.
The Environment Agency remains committed to protecting people and the environment. We will continue to work with Hills Waste Solutions, Wiltshire Council and other relevant organisations to secure lasting improvements and reduce the impact on the local community.
Community Drop-in Event 17 August 2026
Westbury: Northacre MBT Odour Response Drop-in Event
Date: 17 August 2026
Time: 5:30pm-7:30pm (drop in anytime)
Location: The Laverton, 10 Bratton Rd, Westbury, BA13 3ENRepresentatives from multiple agencies will be available to answer questions and provide information:
Environment Agency - Site regulation and odour monitoring. Contact: wessexenquiries@environment-agency.gov.uk
Wiltshire Council – Responsible for Environmental Health and statutory nuisance investigations. Wiltshire Council is also the Waste Disposal Authority and is responsible for the management of contracts relating to the treatment of local authority waste, including waste delivered to the Northacre Resource Recovery Centre. For more information: www.wiltshire.gov.uk/article/1833/Smells-and-odours(External link)
Health concerns, medical advice and Public Health issues – Wiltshire Council advise if you have any concerns about your health, please contact your GP or NHS 111 for individual medical advice in the first instance. If you have any further public health-related queries, you can email Wiltshire Council Public Health at publichealth@wiltshire.gov.uk, who can help direct your query to the most appropriate organisation for a response.
Hills Waste Solutions – Site operations. Contact: www.hills-group.co.uk/contact-us/
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Calne: Odour Monitoring Update 5 Aug 26
This week we began our enhanced odour monitoring programme to assess the effectiveness of the permanent capping works and other measures implemented by Hills to reduce odour from the Lower Compton Landfill site.
As part of this programme, we have been out monitoring odour in the community at all hours, day and night, both in residential communities and near to and within the site boundary. Officers have often attended shortly after odour reports are received from residents to corroborate reports.
Our primary monitoring method is odour assessment, or "sniff testing", undertaken by our trained officers using their noses and recognised FIDOR principals (Frequency, Intensity, Duration, Offensiveness, and Receptor sensitivity). These officers are qualified to detect and assess the presence, character and intensity of odours, providing key evidence to determine whether permit conditions are being met.
We are working closely alongside Wiltshire Council Environmental Health Officers, who monitor odour from a statutory nuisance perspective.
Alongside this, we may also use “Jerome” hydrogen sulphide analysers to support our findings by measuring levels of hydrogen sulphide. Our Mobile Monitoring Facility (MMF) also remains in place and continues to measure ambient air quality in the area.
The Environmental Permit requires the site not to cause odour to escape at a level likely to cause pollution, as perceived by an authorised officer, unless the operator has used appropriate measures to prevent or minimise odour. Officer observations therefore play a vital role in our assessment, particularly as people can detect odour produced by a range of odour producing compounds and can often detect odours at levels below the detection limits of monitoring equipment.
We will provide an update on our enhanced monitoring in the next community briefing.
An Environment Agency officer monitors for odour in Calne - Aug 26
This week we began our enhanced odour monitoring programme to assess the effectiveness of the permanent capping works and other measures implemented by Hills to reduce odour from the Lower Compton Landfill site.
As part of this programme, we have been out monitoring odour in the community at all hours, day and night, both in residential communities and near to and within the site boundary. Officers have often attended shortly after odour reports are received from residents to corroborate reports.
Our primary monitoring method is odour assessment, or "sniff testing", undertaken by our trained officers using their noses and recognised FIDOR principals (Frequency, Intensity, Duration, Offensiveness, and Receptor sensitivity). These officers are qualified to detect and assess the presence, character and intensity of odours, providing key evidence to determine whether permit conditions are being met.
We are working closely alongside Wiltshire Council Environmental Health Officers, who monitor odour from a statutory nuisance perspective.
Alongside this, we may also use “Jerome” hydrogen sulphide analysers to support our findings by measuring levels of hydrogen sulphide. Our Mobile Monitoring Facility (MMF) also remains in place and continues to measure ambient air quality in the area.
The Environmental Permit requires the site not to cause odour to escape at a level likely to cause pollution, as perceived by an authorised officer, unless the operator has used appropriate measures to prevent or minimise odour. Officer observations therefore play a vital role in our assessment, particularly as people can detect odour produced by a range of odour producing compounds and can often detect odours at levels below the detection limits of monitoring equipment.
We will provide an update on our enhanced monitoring in the next community briefing.
An Environment Agency officer monitors for odour in Calne - Aug 26
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Westbury Odour Community Drop-In 17 August 26
We recognise the frustration caused by the ongoing odour impacts from the Northacre MBT site and therefore we want to provide a further update on our ongoing monitoring and regulatory work.
We are currently receiving an increased number of odour reports from residents in Westbury. As part of our ongoing regulatory response, we are assessing the impact of the recent site shut down period and improvement works. We are gathering evidence both on and off site to understand how effective the changes have been and whether further action is needed. We are considering all available regulatory and enforcement options and will not hesitate to take further action where the evidence supports it. We will share information about any enforcement action as soon as we are able to do so.
We understand that residents have concerns and questions which they would like addressed. To help with this, we are supporting a multi-agency drop-in event organised by Wiltshire Council, giving residents the opportunity to speak directly with representatives from the organisations involved in investigating and responding to the odour issues in Westbury.
Community Drop-in Event 17 August 2026
Westbury: Northacre MBT Odour Response Drop-in Event
Date: 17 August 2026
Time: 5:30pm-7:30pm (drop in anytime)
Location: The Laverton, 10 Bratton Rd, Westbury, BA13 3ENRepresentatives from multiple agencies will be available to answer questions and provide information:
- Environment Agency - Site regulation. Contact: wessexenquiries@environment-agency.gov.uk
- Wiltshire Council – Responsible for Environmental Health and statutory nuisance investigations. Wiltshire Council is also the Waste Disposal Authority and is responsible for the management of contracts relating to the treatment of local authority waste, including waste delivered to the Northacre Resource Recovery Centre. For more information: www.wiltshire.gov.uk/article/1833/Smells-and-odours(External link)
- Health concerns, medical advice and Public Health issues – Wiltshire Council advise if you have any concerns about your health, please contact your GP or NHS 111 for individual medical advice in the first instance. If you have any further public health-related queries, you can email Wiltshire Council Public Health at publichealth@wiltshire.gov.uk, who can help direct your query to the most appropriate organisation for a response.
- Hills Waste Solutions – Site operations. Contact: www.hills-group.co.uk/contact-us/
We recognise the frustration caused by the ongoing odour impacts from the Northacre MBT site and therefore we want to provide a further update on our ongoing monitoring and regulatory work.
We are currently receiving an increased number of odour reports from residents in Westbury. As part of our ongoing regulatory response, we are assessing the impact of the recent site shut down period and improvement works. We are gathering evidence both on and off site to understand how effective the changes have been and whether further action is needed. We are considering all available regulatory and enforcement options and will not hesitate to take further action where the evidence supports it. We will share information about any enforcement action as soon as we are able to do so.
We understand that residents have concerns and questions which they would like addressed. To help with this, we are supporting a multi-agency drop-in event organised by Wiltshire Council, giving residents the opportunity to speak directly with representatives from the organisations involved in investigating and responding to the odour issues in Westbury.
Community Drop-in Event 17 August 2026
Westbury: Northacre MBT Odour Response Drop-in Event
Date: 17 August 2026
Time: 5:30pm-7:30pm (drop in anytime)
Location: The Laverton, 10 Bratton Rd, Westbury, BA13 3ENRepresentatives from multiple agencies will be available to answer questions and provide information:
- Environment Agency - Site regulation. Contact: wessexenquiries@environment-agency.gov.uk
- Wiltshire Council – Responsible for Environmental Health and statutory nuisance investigations. Wiltshire Council is also the Waste Disposal Authority and is responsible for the management of contracts relating to the treatment of local authority waste, including waste delivered to the Northacre Resource Recovery Centre. For more information: www.wiltshire.gov.uk/article/1833/Smells-and-odours(External link)
- Health concerns, medical advice and Public Health issues – Wiltshire Council advise if you have any concerns about your health, please contact your GP or NHS 111 for individual medical advice in the first instance. If you have any further public health-related queries, you can email Wiltshire Council Public Health at publichealth@wiltshire.gov.uk, who can help direct your query to the most appropriate organisation for a response.
- Hills Waste Solutions – Site operations. Contact: www.hills-group.co.uk/contact-us/
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Calne and Westbury update 24 July 2026
Calne
Representatives from UKHSA joined the Environment Agency and Hills for a visit to Lower Compton Landfill site on Tuesday this week ahead of the public drop in event to view completed capping and gas extraction wells and understand how these works will help reduce odours from the site.
Our public drop in event on Tuesday evening at Calne Town Hall was well attended by members of the local community and local elected representatives. Staff from the Environment Agency. Wiltshire Council, UKHSA and Hills were on hand to answer questions and address concerns. The Environment Agency and Wiltshire Council provided handouts as part of the event that can be accessed to the right of this page under Calne Engagement event 21 July.
The gas extraction wells are being stabilised to ensure they are operating effectively. We will carry out daily monitoring from the start of August to assess whether the work has been effective in minimising odour from Lower Compton landfill.
Hills have issued an update on their website today which can be viewed by accessing the link below: https://www.hills-waste.co.uk/news/lower-compton-landfill-and-northacre-mbt-update
Westbury
After a period of closure for maintenance of one of the cranes in the biohall at Northacre MBT plant in Westbury the plant started accepting waste again on Monday 20 July. Work on the biofilters has been completed and the operator is continuing to make improvements detailed in their action plan. Wiltshire Council will be hosting a community drop in event in mid August and representatives from the Environment Agency will be in attendance to talk to residents and the community and answer questions.
We continue to receive a small number of odour reports and have officers in the community undertaking monitoring to see if the works have made the required improvements to on-site odour control.
Calne
Representatives from UKHSA joined the Environment Agency and Hills for a visit to Lower Compton Landfill site on Tuesday this week ahead of the public drop in event to view completed capping and gas extraction wells and understand how these works will help reduce odours from the site.
Our public drop in event on Tuesday evening at Calne Town Hall was well attended by members of the local community and local elected representatives. Staff from the Environment Agency. Wiltshire Council, UKHSA and Hills were on hand to answer questions and address concerns. The Environment Agency and Wiltshire Council provided handouts as part of the event that can be accessed to the right of this page under Calne Engagement event 21 July.
The gas extraction wells are being stabilised to ensure they are operating effectively. We will carry out daily monitoring from the start of August to assess whether the work has been effective in minimising odour from Lower Compton landfill.
Hills have issued an update on their website today which can be viewed by accessing the link below: https://www.hills-waste.co.uk/news/lower-compton-landfill-and-northacre-mbt-update
Westbury
After a period of closure for maintenance of one of the cranes in the biohall at Northacre MBT plant in Westbury the plant started accepting waste again on Monday 20 July. Work on the biofilters has been completed and the operator is continuing to make improvements detailed in their action plan. Wiltshire Council will be hosting a community drop in event in mid August and representatives from the Environment Agency will be in attendance to talk to residents and the community and answer questions.
We continue to receive a small number of odour reports and have officers in the community undertaking monitoring to see if the works have made the required improvements to on-site odour control.
- How does the Environment Agency regulate landfill sites?
- What can I smell?
- Why are odours sometimes more prevalent at night?
- How does the Environment Agency decide if a site is impacting the environment?
- How do we work with partners to reduce the impacts of landfill sites?
- What is the role of the UK Health Security Agency?
- Report Odour
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Environment Agency Prepared Q&A
- What action has the Environment Agency taken at the Hills Lower Compton Landfill Site?
- Is there an option to close down the site?
- Why has the Environment Agency been carrying out air monitoring in Calne?
- What have we been measuring?
- How do we assess odour from the site?
- How do you decide if there has been a permit breach?
- How are residents' reports used?
- How is the Environment Agency working with partners?
- Why was the primary school used as the monitoring location, and will you be adding further monitors in the community?
- Can residents trust the data?
- Why was data analysed for October 2025 to April 2026? Why did the monitoring report take so long?
- What happens now the report has been published? What does the report mean for Compton Bassett waste site?
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UKHSA Prepared Q&A
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Wiltshire Council Prepared Q&A
- What advice can you give to residents?
- What is statutory nuisance and how does Wiltshire Council investigate odour complaints?
- What is Wiltshire Council's approach to the investigation and enforcement of odour complaints associated with sites operating under an environmental permit?
- What is Hills Waste Solutions doing about it?
- Are the recent fires at the Lower Compton Waste Transfer facility connected to this?
- What is the impact of the Northacre MBT closure on Hills' operations at the Lower Compton waste transfer site and landfill?
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Environment Agency Northacre Briefing 1.pdf (76.8 KB) (pdf)
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Environment Agency Northacre Briefing 2.pdf (122 KB) (pdf)
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Environment Agency Northacre Briefing 3.pdf (204 KB) (pdf)
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Environment Agency Northacre Briefing 4.pdf (105 KB) (pdf)
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Environment Agency Northacre Briefing 5.pdf (146 KB) (pdf)
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Environment Agency Briefing 6 WESTBURY INCINERATOR .pdf (162 KB) (pdf)
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Environment Agency Briefing 7 WESTBURY INCINERATOR.pdf (93.8 KB) (pdf)
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Environment Agency Northacre Briefing 8.pdf (164 KB) (pdf)
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Phone 03708 506 506 Email WessexEnquiries@environment-agency.gov.uk
