What is this report?

    This is the first published Environment Agency publication dedicated to assessing the environmental performance of water only companies in England. It provides greater transparency about performance across this part of the industry. 

    What does it cover?

    The report assesses performance across a range of environmental measures, including pollution incidents, self-reporting performance and delivery of environmental improvement requirements on time. The assessment draws on environmental data, inspections, company submissions and wider regulatory evidence.

    Headline performance

    Water only company performance in 2025 was mixed and further improvement is required. The conditions are in place for progress, but that progress must be visible.

    Key facts

    • Serious incidents fell from four to one.
    • Total pollution incidents increased from 110 to 160.
    • Self-reporting increased to 87%.
    • 56% of environmental improvement requirements were completed on time.

    How have water only companies performed?

    Environment Agency environmental performance report results 2025 for water only companies

    Metric and units

    Total pollution incidents (water supply) 

    – number of category 1 to 3 incidents

    Serious pollution incidents (water supply) 

    – number of category 1 and 2 incidents

    Self-reporting of pollution incidents (water supply)

    – percentage

    Delivery of the WINEP

    – percentage of plan delivered on time

     
    Affinity Water39
    097%100%
    Bristol Water31187%N/A 2
    Essex & Suffolk Water14093%66.7%
    Portsmouth Water20100%N/A 2
    SES Water10080%12.5%
    South East Water57086%62.5%
    South Staffordshire Water 17029%100%
    Total
    160187%56%

    1 - South Staffordshire Water including Cambridge Water

    2 - Water-Only companies with no planned environmental improvement schemes for the financial year ending 31 March 2026 are shown as ‘N/A’ 

    What happens next?

    The Environment Agency will continue to use monitoring, inspections, intelligence and environmental data to identify poor performance, secure improvements and hold companies to account where standards are not met. 

    Water only companies must improve their performance and deliver the investment needed to strengthen resilience and environmental outcomes.

    By making water only company performance more transparent, we can support better decisions and help the public, government and regulators see where companies are meeting expectations and where they need to improve.