Flood Guidance Information

If your home is at risk of flooding, it’s a good idea to make a personal flood plan, even if you’ve never flooded before. This will make sure that if you receive a flood warning, you know what actions you need to take to help keep you, your family and your belongings safe. By considering these actions in advance, not only will you be better prepared to respond in an emergency, but you will be better equipped to recover from it in the long-term. 

Your plan can include actions and considerations such as: 

• Sign up for the Flood Warning Service
• Check that your insurance covers flood damage
• Make a flood kit
• Know how to turn off your gas, electricity and water

Click the link below for examples of personal flood plan templates.

 Environment Agency – personal flood plan template

You can Find river, sea, groundwater and rainfall levels - GOV.UK using the Gov website. Search for a location and you can see data on water levels and rainfall data at measuring stations.

Read the EA's blog on the impacts of drought here - Drought impacts continue despite changeable weather – Creating a better place. 

Bassetlaw Council Flood Resilience Stores

The contact numbers for the lock codes are:

Office hours – 01909 533533 (BDC’s Customer Service Centre)

Out of hours – 07823 789403 

Nottinghamshire County Council have the Flooding hardship fund. Click the link below to see if you are eligible for the additional one off payment. 

Flooding hardship fund | Nottinghamshire County Council

To note - this scheme is activated by Nottinghamshire County Council on a discretionary basis.

When the Retford Beck contingency plan is enacted, high-volume pumps are set up to pump water from Retford Beck into the Chesterfield Canal. 

The Environment Agency carry out routine pump training to ensure that staff are competent to quickly enact the contingency plan in an incident. In a major incident, we may as external partners (Nottingham Fire Service) for extra resource and equipment to help us manage the incident.

We ask the residents in the area to take into consideration:

• Put dog faeces in the bins provided on Blackstope and Grove Lane. We do not want our employees to be setting pumps up surrounding dog faeces, this can lead to health issues. Our external partners can be reluctant to supply their equipment if it is not returned in the same state as delivered.
• Access along Blackstope and Grove Lane may be limited when we are pumping. If you need your vehicle, Bassetlaw Council are able to support residents to use the car parks at Carolgate and Chapelgate, free of charge. 
• If residents are needing extra assistance to get out their homes or crossing over the pumps, Bassetlaw Council have a team available to help - call 01909 533533 to call for assistance. 

We understand that flooding can be a difficult time to people and it can severely disrupt your and your family's life. The National Flood Forum is a charity to help, support and represent people at risk of flooding. Visit the link below visit the National Flood Forum website. 

Coping with Flooding – National Flood Forum

Flood Mary provides online guides to householders who seek additional information on property flood resilience and flood recovery advice. It raises awareness of advance preparation to reduce the impact of flooding on individuals, families and businesses. See the link below for additional information.

Home - Flood Mary

Flood Re is a joint initiative between the Government and insurers. Its aim is to make the flood cover section of household insurance policies more affordable. See the link below for more information.

Flood Re - A flood re-insurance scheme